Privacy Policy for Baton Rouge Sod
At Baton Rouge Sod (“we,” “us,” or “our”), accessible from BatonRougeSod.com, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website, submit forms, or communicate with us via email, phone, or text message.
If you have any questions about this Privacy Policy or our data practices, please contact us directly.
This policy applies to information collected online through our website and digital communication channels. It does not apply to information collected offline unless specifically stated.
Consent
By using our website, submitting a form, or providing your contact information, you consent to this Privacy Policy and agree to the collection and use of information as described below.
Information We Collect
We collect personal information that you voluntarily provide to us, which may include:
- Name
- Email address
- Phone number
- Business name
- Physical address
- Message content or inquiry details
If you contact us directly, we may also receive additional information you choose to provide, such as attachments or follow-up communication details.
How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Respond to inquiries and customer requests
- Schedule services or fulfill orders
- Improve our website and customer experience
- Communicate with you regarding services, updates, or promotions
- Send emails and text messages related to your inquiry or relationship with us
- Prevent fraud and maintain platform security
SMS & Text Messaging Communications
By submitting your phone number through our website or other communication channels, you expressly consent to receive text messages (SMS or MMS) from Baton Rouge Sod. These messages may include:
- Customer service responses
- Appointment or delivery updates
- Service notifications
- Promotional or marketing messages
SMS Disclosure
- Message frequency may vary
- Message and data rates may apply
- Consent to receive text messages is not required as a condition of purchase
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message. To resume messages, reply START.
For assistance, reply HELP or contact us directly.
How We Share Your Information
We do not sell your personal information.
We may share certain information with trusted third-party service providers who assist us in operating our business, including:
- Customer relationship management (CRM) platforms
- Email and SMS messaging providers
- Website hosting and analytics services
- Advertising and marketing platforms
These service providers are authorized to use your information only as necessary to provide services on our behalf and are required to protect your data.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Log Files
Baton Rouge Sod follows standard log file procedures. These files collect information such as IP addresses, browser type, internet service provider, date and time stamps, referring/exit pages, and click data. This information is used for analytics, site administration, and performance optimization and is not linked to personally identifiable information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember visitor preferences
- Improve website functionality
- Analyze website usage
You can disable cookies through your browser settings if you prefer.
Third-Party Advertising and Analytics
Third-party vendors, including Google, may use cookies or similar technologies to serve ads or analyze traffic. Baton Rouge Sod does not control these cookies.
You can review Google’s privacy practices here:
https://policies.google.com/technologies/ads
Third-Party Privacy Policies
This Privacy Policy does not apply to other websites or advertisers. We recommend reviewing the privacy policies of third-party services you interact with for additional details about their practices and opt-out options.
CCPA Privacy Rights (California Residents)
California residents have the right to:
- Request disclosure of the personal data we collect
- Request deletion of personal data
- Request that personal data not be sold
We do not sell personal data. Requests can be submitted by contacting us, and we will respond within the required timeframe.
GDPR Data Protection Rights
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Restrict or object to processing
- Request data portability
We will respond to valid requests within one month.
Children’s Information
Baton Rouge Sod does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data through our website, please contact us and we will promptly remove the information.
Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Updates will be posted on this page with a revised effective date.
